Effective Date: March 28 2025
At Creata, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.creatana.com.
1. Information We Collect
Personal Information
When you interact with our website, we may collect personal information, such as:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details (processed securely through third-party payment providers)
Non-Personal Information
We may also collect non-personal data, including:
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Referral source
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill orders
- To improve our website and user experience
- To provide customer support and respond to inquiries
- To send promotional emails (you can opt out anytime)
- To comply with legal obligations
3. How We Protect Your Information
We implement industry-standard security measures to protect your data. However, no online transmission is 100% secure. By using our website, you acknowledge this risk.
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share it with:
- Service providers (e.g., payment processors, shipping partners)
- Legal authorities, if required by law
5. Cookies and Tracking Technologies
We use cookies and tracking tools to improve your browsing experience. You can manage or disable cookies in your browser settings.
6. Your Rights and Choices
Depending on your location, you may have rights regarding your personal data, including:
- Access, correct, or delete your data
- Withdraw consent for marketing emails
- Request information on how your data is used
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal data.
8. Changes to This Policy
We may update this Privacy Policy as needed. Any changes will be posted on this page with an updated Effective Date.
9. Contact Us
For any privacy-related questions, contact us at:
📧 support@creatana.com